Gaming should mean entertainment — not stress, not harm. 12 Baje believes responsible play is the best play. On this page, we explain how to set limits, recognize the signs of addiction, and seek help when needed.
Online betting and gaming have become part of everyday entertainment for millions of people in Bangladesh. At 12 Baje, we encourage every player to enjoy gaming as a form of entertainment — but it should never be seen as a source of income or a way to solve problems.
Responsible gaming is not just about betting less — it means consciously looking after your time, your money, and your mental wellbeing. Before each session, ask yourself: am I playing for enjoyment, or to chase a loss? That one question can make all the difference.
On the 12 Baje platform, we provide players with a range of protective tools — from deposit limits to temporary breaks and permanent self-exclusion. Using these tools is not a sign of weakness; it is the mark of a responsible player.
Keep in mind: Responsible gaming tools on 12 Baje are completely free and available at any time. Asking for help is not giving up.
Safety Tool Usage Rate
We've built these tools to make responsible gaming simple — accessible directly from your account.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect automatically. Lowering your limit is instant; increasing it requires a 24-hour waiting period.
Decide in advance how long you'll play each day. Once that time is up, 12 Baje will automatically alert you. Playing too long increases stress — this tool helps prevent that.
Need a short break? Temporarily close your account for anywhere from 24 hours to 6 weeks. You won't be able to log in or place any bets during this time.
Need a longer break? Choose a self-exclusion period of 6 months to 5 years. During this time, there is no option to reactivate your account — full protection guaranteed.
View a clear report of your betting history, win/loss summary, and total spend. Staying aware of your own habits makes responsible gaming much easier.
Live chat support is available 24 hours a day for any issues. Our team will help you choose the right tools and find specialist assistance if needed.
Gaming addiction does not appear overnight — it develops gradually. If two or more of the signs below apply to you, it is time to take action now.
Chasing losses by betting more to win back money — this is the most common and dangerous sign of a gambling problem.
Using money meant for rent, food, or other essential family expenses on betting. If you find yourself thinking about placing bets before paying your bills, take it as a warning.
Hiding your betting habits or lying to family and friends — this is an important warning sign that should not be ignored.
Feeling restless, irritable, or anxious when you can't play. Finding it hard to focus on anything other than gaming.
Answer the following questions honestly. If you answer "Yes" to more than three, it may be time to seek help.
Do you often bet more than your budget allows and find it hard to stop?
Have you recently had arguments or falling-outs with family or friends over your gaming?
Do you feel angry, anxious, or depressed after a loss?
Are you prioritizing gaming over work, studies, or family responsibilities?
Have you ever placed bets using borrowed money or funds taken from others?
Have you ever tried to stop betting but couldn't?
If you answered "Yes" to three or more questions, please contact our support team or activate the self-exclusion feature. You are not alone — help is always available.
After logging into your 12 Baje account, you can activate responsible gaming tools in just a few simple steps.
Log in to the 12 Baje app or website using your mobile number and password.
Tap the profile icon in the top right corner, then look for the "Responsible Gaming" option.
Select a deposit, time, or betting limit and enter the amount or duration. Press the "Save" button.
You will receive a confirmation via SMS or email. From that point on, the limit will be applied automatically.
Our support team is available via live chat for any issues or to help with self-exclusion.
Take a break. Your account will be automatically reactivated the following day.
Immediate EffectCooling-Off Period — a complete break for a set period of time. No bets can be placed during this time.
Until the selected timePermanent self-exclusion for long-term protection. There is no way to reactivate your account during this period.
Maximum ProtectionIf you want to permanently close your account, select this option. Once closed, it cannot be reopened.
IrreversibleResponsible gaming does not mean stopping the fun — it means making the fun last longer and keeping it safe. Following these simple habits will ensure gaming always stays a positive experience.
Tip 1: Set a fixed budget before each session and stop when it's gone — resist the urge to play just a little more.
Tip 2: Never treat gaming as a source of income. It is entertainment — winning and losing are both part of the experience.
Tip 3: Avoid betting when you're stressed, angry, or upset. Decisions made under emotional pressure often lead to losses.
Tip 4: Track how long you play each day. Use a timer or reminders.
Tip 5: Spend time with family and friends. Take a break from gaming and focus on other hobbies or activities.
Tip 6: Do not gamble under the influence of alcohol or sleep medication — your ability to make sound decisions is impaired.
You do not have to face this alone. 12 Baje and external specialist organizations are always here to help.
Click the chat icon in the bottom right corner of the website or app. Our support team is active 24/7 and ready to help with anything.
Send any responsible gaming requests by email. We typically respond within 24–48 hours.
Visit our detailed FAQ page for quick answers to common questions. Most queries are answered there.
Professional Help: Gaming addiction is a recognized mental health condition. In Bangladesh, the National Institute of Mental Health (NIMH) and local counselling centres can provide specialist support. If you need help, speaking to a professional is an act of courage.
Register today and join 12 Baje's safe, transparent, and responsible gaming platform. Your enjoyment and your protection are both our priority.
18+ only. Play responsibly.